Park Hyatt | Stories From the Luxury Concierge

June 03, 2021

We’re shaking it up today with a panel of some of the world’s top concierges to spill some insider tidbits. In this episode you’ll visit the iconic cities of Tokyo, Paris, and Buenos Aires, and step into the glossy world of Park Hyatt – one of the top luxury brands in the travel world.

Dominique Guidetti, a past president of Le Clefs d’Or and top concierge at Park Hyatt Paris joins us and tells some hilarious stories of guest requests.

Adrian Fautt joins us from the Park Hyatt Tokyo in the exact suite that was used for filming the famous movie, Lost in Translation;

And Valeria Brauer comes to us from the Park Hyatt Buenos Aires where she once organized a trip to Antarctica for a past guest.

 

 

Listen to hear:

  • 02:18 – About their favorite views in Buenos Aires, Paris, and Tokyo
  • 06:43 – What makes Park Hyatt an iconic brand across the world
  • 09:50 – Why the role of the concierge is a one of an ambassador for the guests
  • 14:29 – How guests can get an added value to their stay with a concierge
  • 17:34 – What the association Les Clefs d’Or is
  • 21:48 – How they make the recommendations for their guests
  • 23:56 – About their favorite stories from guests
  • 41:57 – How they maintain service through friendship
  • 49:55 – What some of their beloved local choices are
  • 53:46 – What you will learn about the world after visiting Park Hyatt, and their concierge service

Listener Exclusive Amenities

Park Hyatt Tokyo

Upgrade on arrival, subject to availability

Daily full breakfast, for up to two guests per bedroom via room service

$100 USD Equivalent Food & Beverage credit (not combinable, no cash value if not redeemed in full, excludes mini-bar)

Early check-in/late check-out, subject to availability

Complimentary Wi-Fi

Hyatt Privé benefits

Park Hyatt Paris-Vendome

Confirmed Upgrade at time of booking to the next room or suite category – if available at time of reservation

Daily full breakfast, for two guests per bedroom

$100 USD Equivalent Hotel credit, to be utilized during stay (not combinable, no cash value if not redeemed in full)

Complimentary one-way private airport or train station transfer, inclusive of VIP Meet and Greet Service, for all stays of 3 nights or above on Park Deluxe category or higher

Early check-in/late check-out, subject to availability

Complimentary Wi-Fi

Hyatt Privé benefits

A bottle of wine as welcome amenity

 

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